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Emma opens a gate holding up candidate cards between shortlist and placement trays, her green cape trailing behind her.

9 resources

Emma untangles the telephone line connecting a candidate and an interview appointment.
Industry4 minute read

You've sent the shortlist. Now you're chasing both sides.

The client wants more CVs. The candidates want feedback. Here's how to get past 'just checking in'.

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Emma dusts off a promising candidate record in an existing filing cabinet.
Industry4 minute read

If every search starts on LinkedIn, what is your database for?

Before another data-cleaning project, find out why the people you already know aren't making the shortlist.

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Emma unfolds the preferences and conversation history behind a candidate's CV.
Context4 minute read

A CV won't tell you why they turned the last job down.

Same experience. Different reasons to move. The detail that changes the call is often sitting in the last conversation.

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Emma and a candidate reconnect beside an old candidate folder and a new opportunity.
Playbooks9 minute read

How to re-engage candidates already in your database

Someone you spoke to six months ago could suit today's brief. Work out who to call and give them a reason to hear you out.

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Emma writes an individual follow-up using a candidate's previous record.
Playbooks7 minute read

What do you say after six months of silence?

Candidate re-engagement emails for old applications, past conversations and contracts coming to an end.

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Emma searches an existing card catalogue with a magnifying glass and a job brief.
Playbooks8 minute read

How to search your recruitment CRM before starting from zero

Put a real brief through your existing database, then work out why the people you expected are missing.

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Emma adjusts search filters so a relevant candidate card can reach the shortlist.
Playbooks7 minute read

Getting a better shortlist out of Bullhorn

Work through Advanced Search, Boolean terms and the candidate history worth opening before you make a call.

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Emma looks behind a ranked candidate card to read the interview notes.
Playbooks7 minute read

Getting a better shortlist out of JobAdder

Use predictive search, resume keywords and saved searches, then check what the ranking leaves out.

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