Recruitment business development

Better recruitment BD starts before you write the email

A recruiter asks why nobody replies to their emails. The natural response is to inspect the copy: shorten the introduction, improve the opening line, try a different question. Sometimes that helps. Sometimes the email is struggling because it was written for a list that should never have been one list. Put a small business owner, a talent director and an operational manager into the same campaign, across several markets, and the message has to become broad enough to accommodate all of them. The result can sound polished while giving none of them a compelling reason to answer.

By the SuperFront team3 minute read
Emma searches an existing card catalogue with a magnifying glass and a job brief.

Decide what these businesses have in common

Before drafting, describe the audience without using the phrase "companies that hire people".

What work do they do? What kind of team are they building? Which hiring problem is your agency equipped to solve? Who experiences that problem closely enough to care?

If the answers change halfway through the list, split it.

This is not an argument for making every campaign tiny. It is an argument for giving every campaign a coherent commercial premise. A useful list supports a specific conversation.

Be clear about the outcome you sell

"We specialise in recruitment" leaves the buyer to work out what that means for their business.

Helping a firm appoint someone who can build a new practice is a clearer proposition. So is helping a manufacturer cover a defined shift pattern, or helping a specialist team reach people who rarely apply to adverts.

The agency still needs evidence that it can deliver. But clarity about the outcome makes it possible to choose relevant prospects, explain experience and ask useful questions.

Without that clarity, automation distributes an unresolved positioning problem.

Use signals to ask a question

A company announcement or a change in leadership may give you a reason to investigate. It does not prove an immediate hiring need.

Distinguish what you have observed from what you think it could mean. A message can explain the relevant observation, connect it to a problem you understand and ask whether that problem exists.

That is more credible than presenting a guess as privileged knowledge.

It also makes the outreach easier to review. A consultant should be able to explain why this organisation belongs in the campaign and why the named recipient is a sensible person to approach.

Improve one decision at a time

Review a manageable sample of a proposed list before sending. Remove weak fits. Check the decision makers. Then write a message that belongs to the remaining group.

Afterwards, distinguish useful replies from polite replies and look at which conversations progressed. If a segment responds differently, investigate the audience and proposition as well as the wording.

A strong opening line cannot compensate indefinitely for an unclear offer sent to the wrong people. Better BD begins with decisions about the market, the buyer and the problem. Once those are clear, writing the email becomes a much smaller job.

See the workflow

Keep your next conversation grounded in context.